Privacy Policy
How Shopping Therapy collects, uses and protects your personal information.
Who We Are
Shopping Therapy is operated by SH SHOP LIMITED, a company registered in England and Wales under company number 14779726.
This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, create an account, place an order or contact us.
Information We Collect
We may collect personal information that you provide to us, including your name, billing and delivery address, email address, telephone number, account information, order details and communications with us.
We may also collect certain technical information when you use our website, such as your IP address, browser information, device information and information about how you interact with our website.
How We Use Your Information
We use your personal information where necessary to process and fulfil your orders, arrange delivery, manage your account, provide customer support, process returns and refunds, prevent fraud, maintain the security of our website and comply with our legal obligations.
Where permitted by law, we may also use information to improve our website, products and services and to send marketing communications where you have chosen to receive them.
Payments
Payments made through our website are processed by our payment service providers. Shopping Therapy does not store your complete payment card details. Payment information is handled securely by the relevant payment provider in accordance with its own privacy and security practices.
Delivery & Service Providers
We may share the information necessary to fulfil your order with trusted third parties, such as delivery companies, payment providers, website and technology providers and other service providers that help us operate our business.
We only share personal information where necessary and do not sell your personal information.
and arrange an appropriate solution in accordance with your statutory rights.
Customer Accounts & Google Sign-In
If you choose to create or access your Shopping Therapy account using Google Sign-In, we may receive certain account information from Google, such as your name and email address, in accordance with the permissions you provide and Google’s privacy practices.
We use this information only to provide and manage your Shopping Therapy account and related services.
Cookies
Our website uses cookies and similar technologies to help the website function correctly, remember your preferences, maintain your shopping basket and account session, understand website usage and, where applicable, support analytics and marketing.
Where consent is required, you can choose whether to accept optional cookies through the cookie settings available on our website. Please see our Cookie Policy for further information.
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How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer service, maintaining appropriate business and financial records, resolving disputes and complying with legal obligations.
How We Protect Your Information
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. However, no internet-based service can guarantee absolute security.
Your Data Protection Rights
Depending on the circumstances, you may have rights under UK data protection law in relation to your personal information, including the right to request access to your information, correction of inaccurate information, deletion, restriction or objection to certain processing, and data portability.
You may also withdraw consent where we rely on your consent to process your information.
If you wish to exercise any of these rights, please contact us using the details below.
Marketing Communications
If you have chosen to receive marketing communications from us, you can unsubscribe at any time by using the unsubscribe option provided in the communication or by contacting us.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website or legal requirements. The latest version will always be published on this page.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
SH SHOP LIMITED
Trading as Shopping Therapy
Email: info@shoppingtherapyy.com